Grow Pro Lawn Care — Privacy Policy

Last updated: July 27, 2026

Grow Pro Lawn Care ("we," "us," or "our") operates the website www.growprolawncare.com (the "Site"). We are committed to protecting your privacy and handling any personal information you provide responsibly.

This Privacy Policy explains what information we collect from you when you visit our Site or interact with us, how we use and protect it, and your choices regarding that information — including how we handle SMS text message and email communications.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you request a free quote, contact us, or opt in to communications, we may collect:

• Your full name
• Email address
• Phone number (including mobile number if you opt in to SMS communications)
• Property address or location details (to provide accurate service estimates)
• Any additional details you voluntarily provide about your lawn care needs (e.g., lawn size, weeds, pests)

Automatically Collected Information

When you visit our Site, we may automatically collect limited technical data such as your IP address, browser type and device information, pages visited and time spent on the Site, and referring/exit pages.

We do not currently use cookies, tracking pixels, or advanced analytics tools to monitor user behavior beyond basic server logging. If we add such features in the future, we will update this policy and obtain any necessary consents.

Information from Third Parties

We may receive information about you from third parties, such as Google (e.g., if you leave a review that we display on our Site).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your quote requests, inquiries, or communications
• To provide and improve our lawn care services (e.g., scheduling treatments, customizing programs based on your property details)
• To communicate with you about your services, appointments, promotions, or important updates via email or SMS text message, where you have provided consent to do so
• To operate, maintain, and improve our Site
• To comply with legal obligations, resolve disputes, or enforce our agreements
• For internal business purposes, such as data analysis (in aggregated, non-personal form where possible)

We do not sell your personal information to third parties.

3. Text Message (SMS) Communications

If you provide your mobile phone number and opt in to receive text messages from Grow Pro Lawn Care, you may receive SMS messages related to appointment reminders, service updates, estimates, invoices, and promotions.

• Message frequency varies based on your activity and service schedule.
• Message and data rates may apply depending on your carrier and plan.
• You can opt out at any time by replying STOP to any message. After opting out you will receive one final confirmation message and no further texts will be sent.
• Reply HELP for assistance or contact us directly at (631) 998-0960 or [email protected].
• We do not share your mobile phone number with third parties for their own marketing purposes.
• Your consent to receive SMS messages is never required as a condition of purchasing any service from us.

4. Email Communications

We may send you emails related to your service, invoices, estimates, and occasional promotions. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly. Transactional emails (such as invoices and appointment confirmations) may still be sent as necessary to fulfill your service.

5. How We Share Your Information

We may share your information in limited circumstances:

• With service providers who help us operate our business, including email providers, SMS delivery providers (such as Twilio), scheduling tools, and payment processors. These parties are contractually required to protect your information and use it only for the services they provide to us.
• If required by law, such as in response to a subpoena, court order, or government request.
• To protect our rights, property, or safety, or that of our customers or others.
• In connection with a business transfer (e.g., merger or sale of assets), where your information may be transferred as part of the transaction.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

• Access, update, or correct the personal information we hold about you
• Request deletion of your information (subject to legal exceptions, such as retaining records for tax or service purposes)
• Opt out of SMS communications by replying STOP to any text message from us
• Opt out of email marketing communications by clicking unsubscribe in any email or contacting us directly

To exercise these rights, contact us at the details below. We will respond within a reasonable timeframe.

If you are a California resident and our business meets CCPA applicability thresholds (which it currently does not appear to), you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and opt out of any "sales" (we do not sell personal information).

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide services to you, or as required by law (e.g., for accounting or dispute resolution).

9. Children's Privacy

Our Site and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or to opt out of communications, please contact us at:

Grow Pro Lawn Care
765 Long Island Ave Ste 25
Medford, NY 11763
(631) 998-0960
Email: [email protected]

By using our Site or opting in to communications, you agree to the terms of this Privacy Policy.